Thank you for choosing Apex Payment Solutions. This Privacy Policy describes how we collect, use, and disclose your personal information when you use our services, visit our website or apply for one of our card payment products.
1. Information We Collect
We may collect the following types of information:
- Personal Information: name, business name, address, email address, phone number, payment information, and other similar identifiers.
- Usage Information: information about how you use our services, including interactions with our website, applications and customer support team.
- Device Information: information about your device, including IP address, browser type and operating system.
2. How We Use Your Information
We may use your information for the following purposes:
- To provide, maintain and improve our services.
- To process payments and transactions on your behalf.
- To communicate with you about our services, updates and promotions.
- To personalise your experience and tailor our offering to your business.
- To detect, prevent and address technical issues and fraudulent activity.
3. How We Share Your Information
We may share your information with third parties for the following purposes:
- With service providers who assist us in providing our services.
- With FCA-regulated financial institutions and payment processors to process transactions.
- With law enforcement agencies or regulatory authorities when required by law.
- With your consent or at your direction.
4. Data Retention
We will retain your information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (for example, to comply with anti-money-laundering obligations).
5. Security
We take reasonable technical and organisational measures to protect your information from unauthorised access, alteration or disclosure. All transactions are encrypted to PCI-DSS Level 1 standards. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Choices
You may choose not to provide certain information, but that may limit your ability to use our services. You may also update, access or delete your information by contacting us. Under UK GDPR, you have the right to access, rectify, erase, restrict, or object to the processing of your personal data, and the right to data portability.
7. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date above.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, or wish to exercise any of your rights, please contact us at privacy@apexpayments.co.uk.